Warranty

Minimum requirements for iOS devices
– iOS 10.0 or higher
– Bluetooth 4.1

Minimum requirements for Android devices
– Android 5.0 or higher
– Bluetooth 4.1

Note: The Huawei phone is not compatible due to not running Android or iOS

• Your iTOVi scanner comes with a 1-year limited warranty to cover any manufacturer defect. You can see the full details of our warranty here.
• Within the first 30 days of purchase you can purchase an extended warranty for $29.99. If it’s been more than 30 days, you can still purchase the extended warranty for $99. If your scanner is not functioning properly, please contact our customer support team at 877-483-3748 or by email at support@itovi.com
• *$50 deductible applies

• If you do not purchase the extended warranty, your iTOVi scanner is still covered against manufacturer’s defects for one year from the purchase date.
• If you want to add the extended warranty coverage to your iTOVi scanner you can within the first 30 days of purchase for $29.99. If it’s been more than 30 days since your purchase, you can still add the extended warranty for $99.
• Please call our Customer Support Team at 877-483-3748 to add the extended warranty. For full details about what the warranty covers, please see our warranty page

Yes! If you purchase the warranty at your time of signup, or within the first 30 days, the Lifetime Warranty will be a one-time cost of $29.99. After 30 days have passed from your initial purchase the price of the Limited Warranty increases to $99.00.