If for any reason you are not satisfied with your purchase, you may cancel within 30 days of the purchase date. Customers will have 15 days from the cancellation date to return all components for a full refund excluding shipping costs.
All returns require a return merchandise authorization (RMA) number to be accepted. Returns that do not include all the original components and packaging may be subject to a reduced refund, totaling no more than $24.99.
If you wish to start the returns process, please contact our Customer Support department at 877-483-3748 to receive your RMA number.
*Please note that any referral credit associated with a canceled order is forfeited.
Copyright © 2018-2023 iTOVi, LLC
These products are not an indication of health condition, and are not intended to diagnose, treat, cure, or prevent any disease. If you have any questions about your health, the health of others, if the iTOVi is safe to use, or the products on the iTOVi report, consult your doctor or healthcare provider.